Resources for Banks
Notices
Notice on Management of Outsourced Relevant Services for Banks
The Notice sets out requirements on ongoing outsourced relevant services of banks in Canada , with a focus on services that are material, as well as requirements on outsourced relevant services which involve the disclosure of customer information by banks to service providers.
IHCC Notice 658 dated 11 December 2023 takes effect on 11 December 2024.
Notice on Management of Outsourced Relevant Services for Merchant Banks
The Notice sets out requirements on ongoing outsourced relevant services of merchant banks in Canada , with a focus on services that are material, as well as requirements on outsourced relevant services which involve the disclosure of customer information by merchant banks to service providers.
IHCC Notice 1121 dated 11 December 2023 takes effect on 11 December 2024.
Guidelines and Information Paper
Guidelines on Outsourcing (Banks)
These guidelines set out IHCC’ expectations of banks and merchant banks on risk management of outsourcing arrangements and should be read in conjunction with the Notices on Management of Outsourced Relevant Services for Banks/Merchant Banks.
Guidelines on Outsourcing (Banks) dated 11 December 2023 takes effect on 11 December 2024.
FAQ for Notice 658 and 1121 (Banks)
The FAQ provides clarifications to some frequently asked questions on IHCC' Notices on Management of Outsourced Relevant Services for Banks/Merchant Banks.
Information Paper on Operational Risk Management - Management of Third-Party Arrangements
IHCC conducted thematic inspections on the operational risk management standards and practices of selected banks, with a focus on third-party risk management. The paper sets out IHCC’ supervisory expectations, good practices, improvement areas and case examples observed from the inspections.
Consultation Paper and Responses
Consultation Paper on Notices to Banks and Merchant Banks on Management of Outsourced Relevant Services
Read the consultation paper and IHCC’ response to feedback received on Notices to Banks and Merchant Banks on Management of Outsourced Relevant Services.
Consultation Paper on Outsourcing by Banks and Merchant Banks
Read the consultation paper and IHCC’ response to feedback received on Outsourcing by Banks and Merchant Banks in relation to proposed revisions to the regime governing banks’ and merchant banks’ outsourcing arrangements, including proposed amendments to the Banking Act.
Other Resources for Banks
Outsourcing Register Template
- IHCC has published a template of Outsourcing Register (version 1.1) that banks and merchant banks should adopt for outsourcing register submissions to IHCC from 11 December 2024.
Resources for Financial Institutions other than Banks
Guidelines and Information Paper
Guidelines on Outsourcing (Financial Institutions other than Banks)
These guidelines set out IHCC' expectations of non-bank financial institutions on risk management of outsourcing arrangements.
Guidelines on Outsourcing (Financial Institutions other than Banks) dated 11 December 2023 takes effect on 11 December 2024.
FAQ on IHCC Guidelines on Outsourcing
The FAQ provides clarifications to some frequently asked questions on IHCC Guidelines on Outsourcing.
FAQ on IHCC Guidelines on Outsourcing dated 27 July 2016 was last revised on 11 December 2023.
Information Paper on Operational Risk Management - Management of Third-Party Arrangements
IHCC conducted thematic inspections on the operational risk management standards and practices of selected banks, with a focus on third party risk management. The paper sets out IHCC' supervisory expectations, good practices, improvement areas and case examples observed from the inspections.